Privacy Policy

Last updated: 1st January 2026

Data Controller Information

yovarium Ltd is the data controller for the personal data we collect. We are registered in Ireland with company registration number 842621 and VAT number IE6T20594K. Our registered office is located at Dame Street 188, Waterford, X09 5861, Ireland.

Data Collection

The data we collect depends on how you interact with our website and services. We collect personal information that you provide directly to us and information that is automatically collected when you use our website.

Information You Provide

We collect personal data when you:

• Fill out our contact forms or enquiry forms
• Request information about our services
• Subscribe to our newsletters or updates
• Contact us via email or phone
• Engage with our consulting services

This may include:

• Name and contact details (email address, phone number, postal address)
• Company information and job title
• Information about your business and operational requirements
• Communication preferences
• Any other information you choose to provide

Information Automatically Collected

When you visit our website, we automatically collect certain technical information including IP address, browser type, device information, pages visited, and interaction data through cookies and similar tracking technologies.

How We Use Your Data

We use the information we collect to provide, maintain, and improve our services. Specifically, we use your data to understand how we use your information for the following purposes:

• Respond to your enquiries and provide customer support
• Deliver our operations consulting services
• Send you information about our services and updates
• Improve our website and services
• Comply with legal obligations
• Protect our rights and prevent fraud
• Analyse website usage and performance

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent for specific processing activities
• Contract: When processing is necessary for the performance of a contract with you
• Legitimate interests: For business operations, security, and improvement of our services
• Legal obligation: When we must process data to comply with legal requirements

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal data to third parties except in the following circumstances:

• With your explicit consent
• To trusted service providers who assist in operating our website and business
• When required by law or to protect our rights
• In connection with a business transfer or merger

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention period depends on the type of data and the purpose for processing:

• Contact form data: 3 years from last contact
• Client project data: 7 years after project completion
• Website analytics data: 26 months
• Marketing data: Until you withdraw consent or 3 years of inactivity

Your Rights

Under GDPR, you have several rights regarding your personal data. Your rights include:

• Right of access: You can request information about the personal data we hold about you
• Right to rectification: You can ask us to correct inaccurate or incomplete data
• Right to erasure: You can request deletion of your personal data in certain circumstances
• Right to restrict processing: You can ask us to limit how we use your data
• Right to data portability: You can request a copy of your data in a machine-readable format
• Right to object: You can object to certain types of processing
• Right to withdraw consent: You can withdraw consent at any time where processing is based on consent

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments.

International Data Transfers

We primarily process data within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children under 16. If you become aware that a child has provided us with personal data, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or want to contact us about your personal data, please get in touch with us using the following contact information:

Supervisory Authority

You have the right to lodge a complaint with the Irish Data Protection Commission if you believe we have not handled your personal data in accordance with data protection law. You can contact them at www.dataprotection.ie.